Frequently Asked Questions
Everything you need to know about our handcrafted essentials.
How should I care for my handmade bag or apron?
We recommend spot cleaning with a damp cloth and mild detergent for most items. For heavy-duty canvas aprons, hand wash cold and air dry to maintain the integrity of the fabric and hardware.
Do you accept custom orders or personalization?
Yes, we love creating unique pieces! Please contact us via our custom request form for inquiries regarding specific fabric choices, monogramming, or size adjustments.
How long will it take to receive my order?
Since each item is handmade to order, please allow 3-5 business days for production. Shipping typically takes an additional 3-7 business days depending on your location.
What is your return policy for handcrafted items?
We accept returns on non-personalized items within 30 days of delivery. Items must be in their original, unused condition. Please note that custom-made orders are final sale.
Where are your materials sourced from?
We take pride in sourcing high-quality, sustainable materials from local suppliers. Our leather is ethically sourced, and our fabrics are selected for both durability and style.
Do you ship internationally?
Yes, we ship our handmade accessories worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country.